CFO KPI Close-up: Lessons learned so far

With the help of a dozen finance leaders, CFO Dive has examined churn, cash flow, talent retention, ROIC and customer retention. What KPIs still need further attention? 

By Jane Thier • Nov. 9, 2020

Blue Cross Blue Shield Association CFO: Board seats give wide view, require perspective

Don’t lose sight of which hat you’re wearing when you’re part of other companies’ leadership, finance chief Bob Kolodgy says.

By Robert Freedman • Nov. 9, 2020

Explore the Trendline➔

Compensation: solving the cost-talent puzzle

In today’s strong labor market, CFOs leery of raising wages find creative ways to find and retain key employees.

By CFO Dive staff

3 must-have CFO skills: Operating finance, strategy and communications

Corporate finance experience is declining, while investment banking is rising, as a path to the CFO seat, CFO Dive data shows. Public accounting remains the gold standard.

By Robert Freedman • Nov. 8, 2020

ID verification company Trulioo taps former Deloitte auditor as CFO

Ramsden joins as the company experiences a substantial spike in business. The pandemic has caused the rise of virtual transactions, opening the door to more opportunities for fraud. 

By Jane Thier • Nov. 7, 2020

Equinox finance VP steps in as Noodles & Co. CFO

Carl Lukach arrives as the chain continues its rebound efforts after an early-pandemic struggle to maintain business. In the spring, Noodles saw same-store sales drop by double digits. 

By Jane Thier • Nov. 3, 2020

CFO KPI Close-up: Customer retention

Retaining customers begins with not giving them an excuse to leave, especially during times of economic uncertainty, three customer retention experts say. 

By Jane Thier • Nov. 2, 2020

Delta CFO to step in at GM

Paul Jacobson, 48, walked back initial plans to retire in April, opting to stay with Delta as it weathers the pandemic. He moves to the automaker on December 1.

By Jane Thier • Nov. 2, 2020

Finance leadership means owning blame, CFO says

Hire people smarter than you, give them credit and take responsibility when things go wrong, because you only succeed when they do, Bluecore CFO Michelle McComb says. 

By Robert Freedman • Nov. 1, 2020

Tapestry CFO to become CEO

Joanne Crevoiserat, hired last year as CFO of the parent company of Coach, Kate Spade and Stuart Weitzman, has been interim CEO since Jide Zeitlin's abrupt July departure.

By Daphne Howland • Oct. 28, 2020

Survey: CFOs asked to lead digital resource allocation, staffing

Companies increasingly look towards finance leaders for guidance on allocating both digital resources and staff as companies prolong remote work, new research from Protiviti finds.

By Jane Thier • Oct. 27, 2020

CFO KPI Close-up: Return on invested capital

"ROIC is a vastly superior way to measure long-term success than EBITDA," Jack McCullough of CFO Leadership Council says. So why don't more CFOs track it?

By Jane Thier • Oct. 27, 2020

Nasdaq promotes CAO to CFO

Ann Dennison will report to CEO Adena Friedman, making Nasdaq one of few large, public companies with both a female CEO and CFO. 

By Jane Thier • Oct. 22, 2020

Goldman Sachs partner joins Israeli cybersecurity startup as CFO

Deep Instinct, where Heather Bellini will step in on January 1, is planning on an IPO in two to three years.

By Jane Thier • Oct. 21, 2020

HVAC manufacturer Carrier hires 2nd CFO within 1 year

The Florida-based company filed its IPO six months ago, following a spinoff from its former partner United Technologies Corp.

By Jane Thier • Oct. 20, 2020

CFO KPI Close-up: Talent retention

With turnover more costly, talent retention has become a marker of a company's health and a primary CFO responsibility.

By Jane Thier • Oct. 20, 2020

Survey: CFOs 'bullish' on returning to pre-pandemic spending

CFOs have gone from "spending watchdogs to spending champions" over the course of 2020, NetSuite Brainyard said in its Fall 2020 State of the CFO Role Survey. 

By Jane Thier • Oct. 19, 2020

ESG to transform CFO role

Now that the Big Four have agreed on a set of metrics, the path forward is becoming clearer for standardized corporate ESG reporting.

By Ted Jackson • Oct. 18, 2020

ACV Auctions taps former Fitbit CFO

After raising $55 million in equity in a funding round last month, the online used-car marketplace hired veteran tech executive Bill Zerella.

By Jane Thier • Oct. 18, 2020

HSBC finance head steps in as Libra CFO

Ian Jenkins, the third HSBC exec to join Libra this year, also previously served as chief risk officer at Santander and COO at Credit Suisse.

By Jane Thier • Oct. 15, 2020

The CFO's critical role in customer retention

In the midst of a widespread health and financial crisis, retaining customers is more important than ever, and the job often falls to the CFO, SurveyMonkey CFO Debbie Clifford writes.

By Debbie Clifford • Oct. 14, 2020

CFO: Public markets remain best for capital raises, business discipline

A three-time IPO finance leader says companies miss a lot if they opt for private capital after they've become big enough to go public.  

By Robert Freedman • Oct. 14, 2020

BCG partner steps in as new Macy's CFO

Before joining Boston Consulting Group, Adrian Mitchell held various executive positions at retailers including Crate and Barrel and Target.

By Daphne Howland • Oct. 14, 2020

Inching towards an IPO, Squarespace hires Booking.com CFO

Marcela Martin, former CFO at Fox International, National Geographic and Booking.com, will bring the experience Squarespace needs as "a late-stage private company," CEO Anthony Casalena said.

By Jane Thier • Oct. 13, 2020

Tesco taps former Mondelez, Kraft exec as finance chief

Imran Nawaz will take the helm at Britain's largest grocery chain in April, the company announced Wednesday.

By Jane Thier • Oct. 8, 2020

Survey: 1 in 3 employers to lower 2021 pay raises

Despite pandemic-related concerns about profitability and budgeting, two-thirds of employers expect to fund annual short-term bonuses in 2021.

By Jane Thier • Oct. 7, 2020